Mobile Phone with CRM Message

Mobile   CRM

With the ability to reach customers anytime and anywhere, mobile is one the most powerful Customer Relationship Management (CRM) tools a marketer can employ. Over 99% of phones can send and receive SMS messages, and 96% of SMS messages are opened and read, compared to 10% of emails - can you afford not to market to your customers via mobile?

Ping's platform combines this power of penetration with proprietary data mining algorithms and location based marketing solutions to create a CRM program that's personalized and reaches your customers when they're in the right place, at the right time, and with the right offer.

Ping's expertise in growing and maintaining a mobile database will ensure that you start growing your list quickly and cost-effectively, whether you want to collect SMS or email opt-ins, or to distribute your mobile application to as many customers as possible (and keep them coming back). We also take care of all subscriber opt-in and opt-out processes, including regulatory and wireless carrier compliance.

Our CRM solutions include:

  • Push Campaigns - Ping's platform lets you push out content via any channel, including SMS, MMS, mobile application, mobile Web and email; pushed content can include mobile coupons, interactive campaigns, alerts, mobile content and more.

  • Database Building - Let Ping help you grow your valuable mobile database

  • Subscriber Management - Profit from mobile marketing while complying with regulations and maintaining your brand integrity by respecting your customers' wishes.

  • Data Analysis - We help you with data analysis and customer segmentation, ensuring that customers are receiving only messages which are most relevant TO them.